Prod-AI
Privacy Policy
Last updated 30 July 2026
Prod-AI (“Prod-AI”, “we”, “us”) is a mobile app that reads product labels and gives you a personalized health read. This policy explains what we collect, why, who we share it with, and the choices you have. We wrote it to match how the app actually works, in plain language.
The short version. We collect the account details you give us, the health preferences you set, and the scans you run. We use them only to run the app for you. We show no ads and use no third-party analytics or advertising trackers. You can delete everything at any time from inside the app.
1. Who we are
Prod-AI is operated by Betterus. If you have any question about this policy or your data, contact us at helpprodai@gmail.com.
2. What we collect
| Data | What it is | Why |
|---|---|---|
| Account | Your email address, or, if you use Sign in with Apple, the identifier (and relay email) Apple provides. | To create and secure your account and let you sign back in. |
| Health preferences | The allergies and the specific ingredients you choose to avoid. | To personalize your verdicts. This is health-related, special-category data under the GDPR that you enter yourself; we process it only on the basis of your explicit consent, solely to personalize your results, and never for advertising. |
| Scan history | For each scan: the product name and brand, barcode (if any), the label text and ingredients read, nutrition facts, detected additives, the computed score, and the time. | To show your result and keep a history you can revisit. |
| Label photos | When a product isn’t found by barcode, the photo you take (or pick from your library) of the label. | To read the label and, if the scan succeeds, to re-display it in your history. |
| Subscription status | A user identifier and your Prod-AI Premium purchase and subscription state (active, trial, expired). We do not receive or store your card number. | To unlock Premium features and keep your subscription in sync across your devices. |
We do not collect your location, contacts, advertising identifiers, or device-level behavioral analytics. The app contains no third-party advertising or analytics SDKs.
3. How your camera and photos are used
The camera and photo-library permissions exist for one purpose: to capture or select a product label to scan. Images are used to read the label and are not scanned for any other content. You can decline these permissions and still browse the app; you just won’t be able to run a scan.
4. Who we share it with
We do not sell your data. We share the minimum necessary with a small number of service providers who process it on our behalf:
| Provider | What they receive | Purpose |
|---|---|---|
| Supabase | Your account, preferences, scan history, and label photos. | Authentication, database, and file storage (our backend). |
| Google (Gemini API) | Only the label photo. We do not send your name, email, or health preferences. | To read (OCR) the text on a label when a product isn’t found by barcode. Google acts as a sub-processor. |
| Open Food Facts / Open Beauty Facts | The product barcode you scan. | To look up public product and nutrition data. |
| Apple | Sign-in details if you use Sign in with Apple, and your in-app purchase transaction. | To authenticate you without a password and to process App Store subscription payments. |
| RevenueCat | A user identifier and your purchase/subscription state. No health data. | To manage and validate your Prod-AI Premium subscription across devices. |
We never send your health preferences (allergies, ingredients to avoid) to Google, RevenueCat, or Apple. Prod-AI contains no advertising SDKs and no cross-app tracking: we do not track you across other companies’ apps or websites, and your health and allergy data is never used for advertising or sold to anyone.
Each provider processes data under its own terms and security practices. We may also disclose data if required by law, or to protect the rights, safety, and security of our users and service.
5. How your data is protected
- Your profile and scan history are protected by row-level security, so they are accessible only to your own account.
- Label photos are held in a private storage area scoped to your account; they are not publicly accessible.
- Data is encrypted in transit. The key used to talk to the vision provider stays on our server and never ships inside the app.
6. How long we keep it
We keep your account, preferences, and scans for as long as your account exists, so your history is there when you come back. When you delete your account, your profile, scans, and stored label photos are permanently removed. Cached public product data (keyed only to a barcode, with no link to you) may be retained to speed up future lookups.
7. Your rights and choices
- Access and correct: your preferences and history are visible in the app and can be edited at any time.
- Delete: use Settings → Delete account to erase your account and all associated data. This is immediate and irreversible.
- Permissions: you can revoke camera or photo access in your device settings at any time.
Depending on where you live, you may have additional rights (such as data access, portability, or objection under the GDPR, or the rights afforded under the CCPA). To exercise any of them, email helpprodai@gmail.com.
8. Children
Prod-AI is not directed to children, and we do not knowingly collect data from anyone under 13 (or the minimum age required in your country). If you believe a child has provided us data, contact us and we will delete it.
9. International transfers
Our providers may process and store data on servers located outside your country. Where required, we rely on appropriate safeguards for such transfers.
10. Subscriptions and payments
Prod-AI Premium is an auto-renewable subscription. Payment is processed by Apple through your App Store account — we never see or store your card details. We use RevenueCat to validate and keep your subscription status in sync across your devices, which involves a user identifier and your purchase state, but no health data. Subscription pricing, renewal, and cancellation are covered in our Terms of Use.
11. Not medical advice
Prod-AI provides general wellness information derived from product labels and public databases. It is not medical advice and is not a substitute for professional guidance or the physical product label. Always verify allergen information on the packaging itself.
12. Changes to this policy
If we make material changes, we will update the date above and, where appropriate, notify you in the app. Continued use after an update means you accept the revised policy.
13. Governing law
This policy is governed by the laws of Italy, without regard to conflict-of-law rules. If you are in the EU, the GDPR applies to the processing of your personal data, and you have the right to lodge a complaint with your local data-protection authority.
14. Contact
Questions, requests, or concerns? Email helpprodai@gmail.com and we’ll get back to you.