Terms of Use

Last updated 30 July 2026

These Terms of Use (the “Terms” or “EULA”) are a legal agreement between you and Betterus (“Prod-AI”, “we”, “us”) governing your use of the Prod-AI mobile app and any related services (together, the “App”). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

The short version. Prod-AI reads product labels and gives you a personalized read based on preferences you enter. It is not medical advice and not a substitute for the actual product packaging. Prod-AI Premium is an auto-renewable subscription billed by Apple. You can cancel any time in your App Store settings, and you can delete your account and data from the app.

1. Who we are

The App is operated by Betterus. Questions about these Terms can be sent to helpprodai@gmail.com.

2. Eligibility and your account

You must be at least 16 years old, or the age of digital consent in your country, to use the App.
You create an account with an email address or via Sign in with Apple. You are responsible for keeping your login secure and for activity under your account.
You agree to provide accurate information and to keep your allergy and dietary preferences up to date, since your results depend on them.

3. What the App does — and does not do

Prod-AI reads product labels (by barcode or by reading the label photo), looks up public product data, and produces a healthiness score and a personalized “safe / caution / avoid” verdict based on the allergies and ingredients you have chosen to avoid.

Not medical advice. Prod-AI provides personal-preference guidance based on the information you enter and on public and automated data sources. It is not a medical device, does not provide a diagnosis, and is not a substitute for reading the actual product label, for professional medical or nutritional advice, or for treatment. Label reading and data lookups can be incomplete or wrong. Always verify allergen and ingredient information on the physical packaging, and consult a qualified professional about any allergy, dietary, or health concern. Never rely on the App alone if a product could cause you harm.

4. Prod-AI Premium subscription

Some features require Prod-AI Premium, an auto-renewable subscription. The following terms apply:

Pricing. Premium is offered at $7.00 per month or $20.00 per year, with a 14-day free trial for new subscribers. Prices shown in the App at the time of purchase are the ones that apply and may vary by region and currency.
Free trial. If you start a free trial and do not cancel at least 24 hours before it ends, your subscription will automatically convert to a paid subscription and you will be charged. Any unused portion of a free trial is forfeited if you subscribe earlier.
Billing. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew at the then-current price unless auto-renew is turned off at least 24 hours before the end of the current period.
Managing and cancelling. You manage or cancel your subscription in your App Store account settings (Settings → your name → Subscriptions). Cancelling stops the next renewal; it does not retroactively refund the current period. Deleting the App does not cancel a subscription.
Refunds. Purchases are handled by Apple and are subject to Apple’s refund policies. We do not directly process payments or issue refunds; refund requests must be made to Apple.
Changes. We may change subscription features or pricing for future periods. Price changes will be handled in accordance with Apple’s rules and, where required, with your consent before they take effect.

The sale of subscriptions is also subject to Apple’s standard Licensed Application End User License Agreement, which applies in addition to these Terms.

5. Acceptable use

You agree not to:

use the App for any unlawful purpose or in violation of these Terms;
reverse engineer, decompile, scrape, or attempt to extract the source code or underlying models of the App, except where such restriction is prohibited by law;
interfere with, overload, or disrupt the App or its infrastructure, or attempt to bypass usage limits (such as daily scan caps);
upload content that is illegal, or that you have no right to submit, or that infringes another person’s rights;
resell, sublicense, or commercially exploit the App or its results without our written permission.

6. Your content and licence

You keep ownership of the photos and information you submit. You grant us a limited licence to process them solely to operate the App for you — for example, to read a label, generate a result, and store your history — as described in our Privacy Policy. Label photos are sent to our vision provider only to extract text; we do not use your content to advertise to you, and we do not sell it.

7. Intellectual property

The App, its design, scoring logic, and branding are owned by us or our licensors and are protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial use, subject to these Terms.

8. Third-party services

The App relies on third parties to function, including Apple (in-app purchases and Sign in with Apple), Supabase (backend and storage), Google (label text extraction), RevenueCat (subscription management), and open product databases. Your use of those services through the App may also be subject to their terms. We are not responsible for third-party services we do not control.

9. Disclaimers

The App is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that label reading, scores, or product data are complete, accurate, or error-free, or that the App will be uninterrupted or secure. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your reliance on a score, verdict, or extracted label information — including any allergic reaction, adverse health outcome, or purchase decision. To the extent liability cannot be excluded, our total aggregate liability to you is limited to the amount you paid us for the App in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence, or for fraud.

11. Termination

You may stop using the App at any time and delete your account from Settings → Delete account. We may suspend or terminate your access if you breach these Terms or misuse the App. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you in the App. Your continued use after an update means you accept the revised Terms.

13. Governing law

These Terms are governed by the laws of Italy, without regard to conflict-of-law rules, and the courts of Italy will have jurisdiction, except where mandatory consumer-protection law in your country of residence grants you the right to bring proceedings locally or requires the application of your local law. As a consumer, you keep the benefit of any mandatory rights you have under the law of your place of residence.

14. Contact

Questions about these Terms? Email helpprodai@gmail.com.